What if companies could help people before they even realized they needed it?
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That’s the promise behind BlastPoint, a Pittsburgh-based AI company that has quietly spent the
last decade mastering the art of predicting human behavior — not to sell more, but to serve
better.

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At its core, BlastPoint builds auditable AI systems that help organizations understand when
customers are likely to struggle — whether that’s paying a utility bill, navigating financial
services, or accessing support programs. Unlike many modern AI platforms, BlastPoint
emphasizes transparency and fairness, ensuring its models can be understood and trusted.
The impact is both practical and profound.

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For utilities like Duquesne Light, BlastPoint helps identify customers who may need assistance
before they fall behind, connecting them to support programs proactively. For businesses, it
reduces costly call center interactions by solving problems upstream. And for individuals, it
removes friction from some of life’s most stressful moments — like figuring out how to pay a
bill or access aid.

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After years of steady, disciplined growth, BlastPoint recently hit a major milestone: a $13 million
Series A funding round, surpassing its initial goal. That capital is fueling expansion, allowing the
company to bring in experienced leadership and scale its technology to new industries.
But the mission remains grounded.

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CEO Alison Alvarez is focused on tackling systemic challenges like medical debt and rising
energy costs — areas where predictive insights can make a tangible difference. By identifying
need early and simplifying access to assistance, BlastPoint aims to reduce the emotional and
financial burden on millions of people.

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With nearly 60 employees and a decade of data expertise behind it, BlastPoint is proving that AI
doesn’t have to be abstract or opaque. In Pittsburgh, it’s being used to do something
refreshingly human: make life a little less overwhelming.

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